Cyber security FAQ answered by top IT Support Specialists

Get answers to some frequently asked questions about Cybersecurity

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Cyber security FAQ answered by top IT Support Specialists

My Computer Bluescreens, What Do I Do?

Often referred to as a Blue Screen of Death, a bluescreen error occurs when your Microsoft window encounters a critical error. This can be caused by faulty hardware, or a low-level software or driver crash. When a bluescreen error occurs, all you can do is restart your computer. However, be sure to note the error code and inform your IT professional.

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My Computer Is Acting Odd, Windows Popping Up, What Do I Do?

Unexpected window popups are an obvious sign that your computer is most likely infected with a virus. If this is the case, you should disconnect your internet, shut down your system immediately, and get in touch with your IT support specialist to get it fixed.

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What Are IT Managed Services?

IT managed services refer to the Information Technology services of an organization that have been outsourced to an external MSP (managed service providers). This can be as simple as keeping some of your IT systems functional to fully outsourcing your IT services to the MSP. Managed service providers can also act as your full-service technology consultant rather than just add-on service providers for your business.

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What Is Cybersecurity?

Cybersecurity refers to the practice of defending computers, servers, networks, electronic systems, and data from malicious attacks and threats. The goal of cybersecurity is to protect a company’s infrastructure from unauthorized actors and ransomware attacks. The different aspects of cybersecurity include application security, network security, information security, operational security, and disaster recovery.

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What Is Wi-Fi 6?

Wi-Fi 6 refers to the next generation of Wi-Fi technology. Primarily, it does the same thing as your regular Wi-Fi which is to connect you to the internet. However, Wi-Fi 6 is more technologically advanced than the previous Wi-Fi generation. First, it offers faster internet connections up to 9.6 Gbps (Wi-Fi 5 is 3.5 Gbps). It also makes it possible to connect more devices without affecting the overall quality of the network.

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What Is Cyber Insurance?

Cyber insurance is a special type of insurance product aimed at protecting businesses and individuals from internet-based risk. Cyber insurance protects businesses from risks that relate to breaches and attacks on their IT infrastructure. Taking up a cyber-insurance plan can help minimize disruption to a business in the aftermath of a cyber-incident and cover the potential financial cost of dealing with such an attack and recovering from it.

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What Should I Do If My Small Business Gets Cyber Attacked?

A cyber-attack may not be top of your to-do list as a small business owner. But no business is immune to it which is why small business data security should always be a priority. In the unfortunate event that your business is exposed to an attack, the first step would be to contain the breach. This involves several steps beginning with a password change, disabling remote access, updating firewall settings, and installing security updates with the help of an IT support specialist. Furthermore, you should carry out an assessment of the security breach, identify what has been affected, and take steps to mitigate it and prevent a recurrence.

Conclusion

When you run into issues with your IT hardware infrastructure, systems, and servers, navigating them on your own can be difficult. Fortunately, you can find answers to your IT, cyber security, and small business data security issues. Call our IT support specialists to find answers to any IT-related questions you might have.

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